Published 2023. This guide covers the foundations — the first steps franchisors took with ChatGPT. For the current approach to AI across your network, see The AI-Powered Franchisor.
The eBook · 3rd edition
Unlocking the Potential of ChatGPT
A Guide for Franchisors — 3rd edition
By Dan Monaghan
What's inside
What ChatGPT is good at, and what it is not
Where a language model earns its place in franchise work — drafting, summarizing, structuring, explaining — and the tasks that still belong to a person or a system of record.
Briefing well
How to give a model the context, constraints and brand rules it needs, using the same discipline you would apply to briefing a new hire.
Applied to franchise work
Franchise development, franchisee support, local marketing, training and operations — with prompts you can adapt to your own brand.
Who it's for
Franchisor teams and franchisees taking their first structured pass at generative AI, and anyone who wants the foundations before reading the current playbook.

Get the eBook
Four fields. Immediate download.
